2020 PGC SCHEDULE

2020 SNAAZ PROFESSIONAL GROWTH CONFERENCE BEGINS IN

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CONFERENCE SCHEDULE

LITTLE AMERICA HOTEL / CONFERENCE CENTER
FEBRUARY 21-22, 2020

2020 SNAAZ PROFESSIONAL GROWTH CONFERENCE AGENDA

Friday, February 21, 2020
TIME EVENT / SESSION PRESENTERS LOCATION KEY AREA
1:00 – 5:45 PM SNAAZ Professional Growth Conference Registration Grand Ballroom Foyer

Pre-Con Session One – CN SCHOOL FINANCE – Best Practices for Financial Audits/Budgets/P&L’s

Friday, February 21, 2020

Audience (Director/Supervisor)

Wondering if your financial management practices meet NSLP regulations? Join us for an open panel discussion on best practices. This session will be hosted by ADE representatives and guided by the Resource Management section of the off-site assessment tool.

TIME EVENT / SESSION PRESENTERS LOCATION KEY AREA
2:00 – 4:00 PM CN School Finance – Best Practices for Financial Audits / Budgets /P&L’s TBA Spruce 3310,3320,3340

Pre-Con Session Two – Calling All Chapter Leaders

Friday, February 21, 2020

Audience (Employee/Manager/Supervisor/Director)

SNAAZ Chapters want YOU … have you ever thought about becoming a leader within SNAAZ. This session will help ease the fear about becoming more involved in a wonderful organization that supports child nutrition throughout the state of Arizona. Hear from other people who took the plunge and how much they improved their lives both personally and professionally.

TIME EVENT / SESSION PRESENTERS LOCATION KEY AREA
2:00 – 4:00 PM Calling All Leaders Aspen

Networking & Happy Hour

Friday, February 21, 2020

Audience (Director/Supervisor)

TIME EVENT / SESSION PRESENTERS LOCATION KEY AREA
5:00 – 6:00 PM Networking & Happy Hour Grand Ballroom

FUNDRAISING DINNER & GAME NIGHT

Friday, February 21, 2020

Audience (All Attendees)

Join us for dinner and drinks. Then it’s game night! It’s a fun way to meet new people and laugh a little.

$10 at the door (cash or check) – NO CREDIT CARDS.

TIME EVENT / SESSION PRESENTERS LOCATION KEY AREA
6:00 – 8:30 PM Fundraising Dinner & Game Night Grand Ballroom

2020 SNAAZ PROFESSIONAL GROWTH CONFERENCE AGENDA

Saturday, February 22, 2020

REGISTRATION / CHAPTER FUNDRAISING

TIME EVENT / SESSION PRESENTERS LOCATION KEY AREA
7:00 – 8:30 AM Registration / Chapter Fundraising Grand Ballroom Foyer

BREAKFAST

TIME EVENT / SESSION PRESENTERS LOCATION KEY AREA
7:30 – 8:30 AM Breakfast Grand Ballroom

WELCOME, UPDATES AND INTRODUCTIONS

Saturday, February 22, 2020 – (8:30 – 9:00 AM)

BREAKOUT SESSION ONE – Building Great Student Customers

Saturday, February 22, 2020

Yes, students are your main customers and they deserve great service, healthy choices and an appealing environment to eat in … just like you do when you go out to eat. This informative class will help you to reinforce great customer service skills that you may or may not know about.

TIME EVENT / SESSION PRESENTERS LOCATION KEY AREA
9:00 – 9:30 AM Building Great Student Customers Grand Ballroom 3230,4140,4160

BREAK

TIME EVENT / SESSION PRESENTERS LOCATION KEY AREA
9:30 AM – 9:45 AM Break

BREAKOUT SESSION TWO – Customer Service Goes Beyond the Kids

Saturday, February 22, 2020

Beyond students who else are your customers? Even though adult meals won’t put your program over the top financially, adults influence over your student customers matter. Having school staff and parents as a supporter of your program can and will increase student participation and have a positive impact on your bottom line.

TIME EVENT / SESSION PRESENTERS LOCATION KEY AREA
9:45 – 10:15 AM Customer Service Goes Beyond the Kids Grand Ballroom 3230,4140,4160

BREAK

TIME EVENT / SESSION PRESENTERS LOCATION KEY AREA
10:15 AM – 10:30 AM Break

BREAKOUT SESSIONS THREE – HR Conflict/Resolutions for Student Customers

Saturday, February 22, 2020

Do you know how best to handle problems and conflicts that arise between your employees and your customers? This session will deal with live role-play on the best way to handle and keep people happy, productive and working together for a smooth operation and satisfied student customers.

TIME EVENT / SESSION PRESENTERS LOCATION KEY AREA
10:30 AM – 11:15 AM HR Conflict/Resolutions for Student Customers Grand Ballroom 3440,4140,4150

LUNCH

Pick up your boxed lunch, eat where you like and join us at 12:15 for your next education session.

TIME EVENT / SESSION PRESENTERS LOCATION KEY AREA
11:15 – 12:15 PM Lunch Grand Ballroom

BREAKOUT SESSION FOUR – HR Conflict/Resolution for Everybody Else

Saturday, February 22, 2020

How best can you handle those everyday things that drive you crazy? Conflict between employees, parents, teachers, or principals is going to happen no matter how well you do. Learn to embrace it and not fear and avoid it. This class will help you to handle those conflicts that often involve adults, school staff, parents and employees.

TIME EVENT / SESSION PRESENTERS LOCATION KEY AREA
12:15 – 1:00 PM HR Conflict/Resolution for Everybody Else Grand Ballroom 3440,4140,4150

BREAK

TIME EVENT / SESSION PRESENTERS LOCATION KEY AREA
1:00 – 1:15 PM Break

BREAKOUT SESSION FIVE – What is SNA and SNAAZ – Demystify Who We Are And How You Can Help

Saturday, February 22, 2020

This session will cover some of the many questions people have about our national and state association. Here from past leaders how their involvement has helped them to further their careers both personally and professionally. Learn how they became leaders; found time in their schedules to lead; got over their fears to volunteer. Learn how you can be a part of something special..

TIME EVENT / SESSION PRESENTERS LOCATION KEY AREA
1:15 – 2:15 PM What is SNA and SNAAZ – Demystify Who We Are And How You Can Help Grand Ballroom

CLOSING SESSION

Saturday, February 22, 2020

Closing words, 2020 SNAAZ calendar, open forum for Q&A, raffle drawings before your drive home.

TIME EVENT / SESSION PRESENTERS LOCATION KEY AREA
2:15 – 3:00 PM Closing Session Grand Ballroom
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